Hello,
Yesterday, I purchased the Melodyne tutorial. Before purchase, I scanned the general info and saw it advertised as being 180 minutes. I bought it on the assumption that, given the advertised length, it would go deeper than the free tutorials on the Celemony site. I was disappointed to find that the tutorial is only 100 minutes long, and does not really tell me much more than the free vids at Celemony. I put in a request to Support for a refund, as I would not have purchased this tut has I known that it was 80 minutes shorter than it was announced to be. The tut duration on its page has been updated, so I know that the issue has been noted, yet I have received no reply from Support (it is about 24 hours now).
I would like either a refund, or a credit to purchase another tutorial. I don't think this is too much to ask under the circumstances.
Thank you,
Glenn